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Tri-State Equipment is a growing company that has been family owned and run for 58 years. We manufacture, service, repair, install and distribute, cranes, hoists, fall protection, ergonomic lifting devices, industrial machinery and material handling equipment covering the Mid-West.
We are looking for an Inside Sales Person to assist customers in understanding and interpreting technical requirements and providing technical information that lead to sales. The Inside Technical Sales Representative will need to possess excellent telephone and communications skills.
Key Responsibilities and Skills:
- Identify customer needs and requirements utilizing product knowledge
- Interact with internal and factory personnel to resolve customer requests.
- Determine customer requirements and expectations in order to recommend specific products and solutions.
- Accurately process customer transactions such as orders, quotes or returns
- Provide accurate information regarding scheduling, availability and delivery of items.
- Accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Investigate and troubleshoot customer service issues.
- Make outbound follow-up calls to existing customers via telephone and email
- Be willing to contribute to miscellaneous tasks that may not be directly under your scope of work.
- 2+ years of industrial and/or B2B Sales
- Mechanical aptitude required
- Strong phone presence and experience in a high call volume environment
- Ability to multi-task, prioritize, and manage time effectively
- Excellent verbal, listening and written communications skills
- Microsoft Excel, and Word experience required
- Possess a valid driver's license and operate a motor vehicle with satisfactory driving records
Interested? Call 314-869-7200 or email us at firstname.lastname@example.org.
TSOC is committed to equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor.